Service and repair

We are here to help you

Whether it be that the water isn’t getting warm, one of the jets stopped working or you simply have no power to the unit whatsoever, our service crew will troubleshoot for you. While some problems are more simply fixed than others, the crew has the training and experience to get to the bottom of the problem for you. Their goal is to provide you with quality hot tub service to get your tub back up and running as quickly as possible. Don’t attempt to fix the problem on your own, turn to someone who knows how to get the job done right. You will save yourself a lot of stress and hassle when dealing with your hot tub.

Common Service and Repair Problems

While some problems are easier than others, the team has the training and experience to get to the bottom of the problem for you. Contact our team of service experts today at Red Rock Spas to bring your hot tub back to life.

J-400 collection RX Seat at Red Rock Spas


Has the water in your hot tub seen better days? If it’s looking particularly murky or has an odd odor, it might be time for a professional service technician to take a look. We can test the water and treat it with water care products as needed to ensure that it’s both clean and safe. Alternatively, a complete water change and internal cleaning may be required, which we can also facilitate with ease.

J-300 collection Lounge Jets at Red Rock Spas


While still water may not seem like the biggest problem, it can actually lead to a range of issues, such as the growth of bacteria. To get your jets and circulation system moving once again, our team of experts will first inspect your hot tub to determine what the exact issue is. From there, we will facilitate a repair or order the right parts to ensure your hot tub is operating at peak efficiency.

J-400 Collection hot tub Jets at Red Rock Spas

Cold Water

The whole point of a hot tub is that the water is, well, hot! If the water doesn’t seem to be warming up to your liking, it may be a clue that something is happening beyond the surface. It could be that your filters need to be cleaned or replaced, or that the heating system within your spa requires a repair. No matter the case, our team of spa technicians can handle the job quickly and efficiently.

Benefits of Professional Spa Service

While some odd jobs may be best completed by the homeowner, there are some tasks that truly require the expertise of a professional. This includes the service, maintenance and repair of a hot tub. While routine cleaning and water changes can be done by a seasoned hot tub owner, the assistance of an expert is often required for more complex tasks.
Our hot tub service includes:

• Water cleaning
• Water changes
• Component repair
• Inspections
• Installation and delivery
• Filter changes

Using a professional hot tub service can benefit you in many ways, including more time to spend with the family, confidence of knowing that an expert has handled the job and convenience of the service.

Request service from our experts

Call upon our service professionals to handle the hot tub repair for you. Our team understands how frustrating it can be when your hot tub isn’t working properly and will get it back in peak operating condition in no time.

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