Frequently asked Questions

You Ask, We Answer

Like many of our other spa customers, chances are you might have questions. To help you learn more about our products, ownership and the benefits they can offer, we have listed some of our most-asked questions below and provided you with the answers. If the information you’re looking for isn’t below, please feel free to contact our showroom for more information. One of our home and backyard leisure experts would be more than happy to assist you.

Is it safe to use a swim spa when pregnant?

While regular exercise is great during most pregnancies, in general, you should always speak with your doctor before investing in a swim spa that you will be heavily using while pregnant, or before using your existing spa. The main concern is the adjustment of your body temperature when submerged. Your doctor may recommend lowering the temperature of your swim spa, only going in for short sessions, or avoiding it altogether. In general, swimming while pregnant can be a therapeutic way to reduce joint pain and get some exercise in, so long as the temperature and overall activity is deemed safe and monitored by a healthcare professional!

What is the difference between a hot tub and a swim spa?

These are very different products, even though they are often used interchangeably!

  • A hot tub will be much smaller than a swim spa.
  • Hot tubs and swim spas have quite a bit in common in terms of features, such as seating, jets, control systems, etc. However, swim spas boast larger tank areas and very high-powered jet systems.
  • Swim spas tend to cost a little bit more, mostly because the system itself is quite large.
  • Hot tubs, depending on the model, tend to offer more seating options than swim spas.

Can swim spas be used year-round?

This depends on the climate you live in and how cold it gets. However, most swim spas have top-tier technology for heating and cooling, so you can enjoy your swim spa year-round in most cases.

What temperature should my hot tub be?

The temperature of your hot tub water will depend on a number of factors, including your age, health, personal preference, and climate. As a general rule of thumb, we suggest that most hot tub owners maintain a temperature of 98-102°F within their hot tub. Please keep in mind that this temperature may differ based on your climate, health or age. For older children, the temperature should be kept between 94-98°F with soaks ranging from 5-15 minutes at a time, keeping in mind that both infants and toddlers should never go in the hot tub. Please speak with your healthcare provider for more information.

Can swim spas help you lose weight?

When used correctly, regularly and under the supervision of a healthcare professional, a swim spa can be an effective tool to help you lose weight. Swim spas create a comfortable environment that is perfect for both relaxation and exercise. The buoyancy of the water helps to lift pressure from sore joints and tense muscles, while at the same time adding resistance. This combination of buoyancy and resistance can result in a more comfortable and effective water workout.

Swim spas are equipped with a large, open-concept tank area and high-powered swim jets. This means that you can engage in a variety of muscle-building and cardiovascular exercises, from squats and wall push-ups to swimming laps and jogging. You can even engage in a variety of static and dynamic stretches, along with water yoga and more.

While exercise is important for weight loss, other benefits of spending time in a swim spa can contribute toward your weight loss journey and overall healthier lifestyle, including stress relief, better sleep patterns, reduced aches and pains, and improved overall mobility, flexibility and balance.

What is a swim spa?

Best described as the perfect combination of a hot tub and swimming pool, swim spas provide users with the best of both worlds. Larger than a hot tub, yet smaller than a swimming pool, swim spas fit perfectly into most homes and backyards. They bring versatility to any space by providing the perfect environment for healing and relaxation, fitness, family fun, and recreation.

Learn more about swim spas here!

Is professional hot tub service worth it?

For many spa owners, regular service and maintenance from a professional is worth it. Regular service can help to ensure that your spa water is always safe, enjoyable and ready to use. A professional can also use this time to inspect your spa, looking for any issues or potential problem areas that could lead to damage, an imbalance in water or costly repairs, and rectify the situation before it grows into a larger issue. 

How long should I stay inside a hot tub for?

How long you stay inside a hot tub for will depend on a number of factors, such as your age, health, personal preference, climate, and temperature of the water. Generally, we recommend soaking in a hot tub for anywhere from 15-30 minutes, depending on the factors stated above. To determine the best amount of time to soak in a spa for you, check with your doctor or healthcare professional.

How often should I drain my hot tub?

How often you change your hot tub water can depend greatly on how often the spa is used, the quality of water used to fill it and how well the water is maintained. As a general rule of thumb, we recommend draining, cleaning and refilling the hot tub every three to four months for an optimal operation.

How often should I clean my filter?

A clean and functioning filter is key to an operational filtration system, as it catches and removes dirt and debris, keeping the water clean and free of impurities. We recommend rinsing the filter every two weeks with fresh water from the hose or kitchen sink. You can also use this time to spray it down with a filter cleaner and then continue to rinse.

Filter cleaning nozzles are available that can be attached to the end of a hose, which can help water to better reach the nooks and crannies of your filter. Soak your filter overnight in a bucket filled with water and a small amount of filter cleaner every two months to remove deep-down debris. We recommend replacing your hot tub filter annually to ensure a fully-functional filtration system.

How often should I clean my hot tub?

How often and in what manner you clean your hot tub will depend on two factors: how often the spa is used and the manufacturer.

  • Test your hot tub water with test strips once or twice a week.
  • Treat your hot tub water accordingly based on the readings from the test strips.
  • Clean the filter every two weeks with water from the hose.
  • Drain, clean and fill the hot tub once every three to four months.

For more information about the water management system and cleaning process for your hot tub, get in touch with us today.

What is hydrotherapy?

Hydrotherapy is a therapeutic technique that harnesses the healing properties of water. The combination of heat, buoyancy and massage helps to relax muscles, ease sore joints, improve circulation, and reduce muscle tension. Used by healthcare professionals all around the world, hydrotherapy can help to improve sleep patterns, reduce stress, ease aches and pains, aid in post-injury recovery, and soothe sore joints, among many other health benefits.

What size hot tub should I buy?

The size of your hot tub should reflect your intended use for it. Will it cater to the needs of the entire family? Is it meant just for you and your significant other? Or do you enjoy hosting elaborate backyard parties? Your lifestyle and layout of your backyard can help you determine if you would like to invest in a smaller or larger hot tub.

Most hot tub brands have models available in the following sizes and capacities: 2-3 seats, 4-5 seats, 5-6 seats, 6 or more seats. For a better idea of how big or small our hot tubs are, visit our showroom in person today.

Should I buy a hot tub?

Making the decision to buy a hot tub is a big one. It’s not something you do every day, after all. Your lifestyle can have a significant impact on the decision to purchase a hot tub. Before making the decision, ask yourself these following questions:

  1. Where in my backyard will I install a hot tub?
  2. Will the hot tub be for my entire family, or just for me?
  3. Will I benefit from fewer aches and pains, better sleep, and reduced stress?
  4. Will I enjoy the convenience of access to hydromassage in the comfort of my own home?
  5. Will my family benefit from the additional family time in the spa?

If you said yes to one or more of the questions above, a hot tub might be right for you! Speak with one of our team members to learn more about the prices, sizes, and brands available to you.